Privacy Policy

The PYQUE company, which publishes this website, attaches great importance to the protection of personal data and the privacy of its users. To this end, Pyque undertakes to process this personal data in accordance with the laws and regulations applicable in the countries from which its users access the www.pyque.com website, including in particular the European General Data Protection Regulation, known as the "GDPR".

This Privacy Policy sets out the way in which PYQUE collects and processes data concerning you in the context of your navigation on the www.pyque.com website and your use of the online sales service offered on this website.

If this information is not sufficient to answer all your questions, please contact us at hello@pyque.com.

 

I. Personal data

 

Personal data means any information relating to an identified or identifiable natural person (referred to as "data subject").

In the context of the website www.pyque.com and the online sales service, the persons concerned are the Internet users visiting this website and the users of this service.

The personal data concerned by this Privacy Policy are therefore all data relating to these Internet users and users, insofar as they are identified or identifiable, for example by means of the IP address of their terminal or their user account identifier.

The processing of personal data is subject to a specific legal and regulatory framework, consisting for France essentially of the RGPD and the law known as the "Informatique et Libertés" law of 6 January 1978.

II. Collection of personal data

 

PYQUE collects personal data about its users in the following cases, for the following purposes:

 

PYQUE collects, through its servers, the following data:

  • The IP address;
  • The type of your terminal;
  • The version of your browser software.

 

This data is collected and processed for the purpose of enabling the proper display of the www.pyque.com website on your terminal.

If you have consented to the use of the corresponding cookies as described in article 4 below, PYQUE may also collect through these cookies, during your navigation on the different pages and contents of the website www.pyque.com, data relating to this navigation, such as the pages visited or the contents viewed.

This navigation data is collected and processed for the purpose of measuring the audience of the pages and content of the www.pyque.com website.

This data may also be used to personalise the advertising content displayed on the www.pyque.com website. This treatment is based on your consent.

  • When you register for the online sales service

When you register for the online sales service, PYQUE collects the following data through the registration form:

  • Your first and last name(s) ;
  • Your e-mail address ;
  • Your password.

 

This data is collected and processed for the purpose of managing your user account and to enable you to use the online sales service.

  • When placing and paying for an order via the online sales service

In addition to the data mentioned above, PYQUE collects the following data when you place an order and pay for this order via the online sales service:

  • Your name and surname ;
  • The designation of your company (optional) ;
  • Your full postal address for delivery ;
  • Your billing address ;
  • The items you order;
  • Your promo code (if applicable) ;
  • Your phone number;
  • Your choice of payment and delivery method ;
  • The details of the bank card you use for payment (if you choose this method of payment).

This personal data is necessary to enable us to prepare and ship your order and to receive your payment.

Transaction-related data other than payment data (billing address, time of payment, amount paid, etc.) is retained for the duration of the relevant legal statute of limitations.

The collection and processing of the aforementioned personal data is based on the execution of a contract to which the User is a party.

  • During your exchanges with PYQUE

When you exchange with PYQUE in writing, in particular at our contact address hello@pyque.com, PYQUE collects and processes the following data relating to our exchanges:

  • The content of your message ;
  • The email address and sender ID of the message as it appears on our inbox;
  • The dates and times of your message.

This data is necessary for the proper management of our business relationship, and more specifically to understand and process your request, if any.

This treatment is based on your consent, which you express by sending us your message . As such, it is specified that PYQUE does not require or encourage its customers and users to communicate, within the framework of these exchanges, so-called "sensitive" data.

  • When you subscribe to the PYQUE newsletter

PYQUE collects and uses your email address only. This treatment is based on your consent to receive the newsletter, which you give by subscribing to it.

You may withdraw this consent at any time by unsubscribing from the newsletter via the link included at the bottom of each newsletter.

  • Responsible for processing personal data

 

The company PYQUE, which publishes the website www.pyque.com, is responsible for this processing. The name and contact details of PYQUE are accessible above, on the same page Legal Notice.

If you have any questions about this Privacy Policy, within PYQUE, you can contact us at the following address: hello@pyque.com.

III. Sharing of data

The personal data collected and processed as described in article 2 above are used by the competent persons and services within PYQUE for the commercial relationship and the management of the website.

They may also be shared with our subcontractors and service providers such as mailing services.

IV. Retention period of personal data

The personal data collected and listed as set out in article 2 above are kept by PYQUE and its subcontractors for periods not exceeding the time strictly necessary for the fulfilment of the purposes described in this article 2.

V. Cookies

 

With your consent, expressed via the cookie banner appearing on your first connection, the www.pyque.com website may use cookies and/or other equivalent technologies to facilitate your browsing and use of the online sales service, as well as to enable Pyque to measure the audiences of its pages and content, and to personalise the advertising content displayed on the www.pyque.com website.

To delete your cookies, click on the link corresponding to your browser: Mozilla Firefox; Internet Explorer; Google Chrome; Opera; Safari.

  • Your rights (non-exhaustive and non-limitative)
  • Right of access

The User may have access to his personal data processed by PYQUE by sending an email to hello@pyque.com.

  • Right of rectification

The user may ask to correct his/her personal data if it proves to be inaccurate, incomplete or obsolete by sending an e-mail to hello@pyque.com.

  • Right to erasure

The user may request that his personal data be deleted by sending an e-mail to hello@pyque.com.

  • Right to lodge a complaint with a supervisory authority

Finally, the user has the right to lodge a complaint about the processing carried out by PYQUE with the competent control authority.

For France, this control authority is the Commission Nationale de l'Informatique et des Libertés. For more information on the latter and how to contact it, the user is invited to visit www.cnil.fr.