Deliveries

France
Home and Relay Point delivery in France is offered from 100 euros of purchase. Below 100 euros, delivery will be charged 5 euros.
IF you live in the Paris area, you can also pick up your order directly in our Paris office in the 20th arrondissement. In this case, we will send you an email after your order to agree on a time slot.

Europe
Delivery package: 15 euros.

Rest of the world
Delivery is possible for a flat fee of 25 euros.
Customs fees and other taxes are not included in the price displayed on the site. These costs are to be paid by you to the competent authorities.

Returns and Exchanges

You have 14 days from the delivery of the product to retract, ask for a refund or an exchange of your products.

If you are in the Paris region, we invite you to make an appointment with our showroom at the email address hello@pyque.com to return or exchange your product and take the opportunity to say hello.

If you do not wish to move or if you live in another beautiful region of France (lucky you!) or in Europe, please contact us at hello@pyque.com with the reasons for your return or exchange and we will send you a slip to return your product. Only unworn, unwashed and still labelled products will be accepted.

The first return is offered to you for all orders in France and Europe.

For any order placed in another country, the return costs are the responsibility of the customer.

We remind you that in accordance with article L121-20-2 of the French Consumer Code, any personalised item can unfortunately not be returned or refunded. We therefore advise you to read our sizing guide carefully, come and try the product in our showroom or, if you are already a customer, to take the same size as your last purchase that suited you.